Frequently Asked Questions
We maintain strict quality control at every stage — from sourcing raw materials to the final packaging. Our suppliers are verified and selected based on quality and safety standards.
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What is the origin and authenticity of your products?
All our products originate in Nepal and are prepared using authentic Nepali recipes, traditional methods, and locally sourced ingredients. Through our flagship brand, Rato Bhale, we preserve the original taste, culture, and culinary heritage of Nepal for international markets.
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Do you follow sustainable and eco-friendly sourcing practices?
We actively work with local farmers and suppliers across Nepal and aim to adopt responsible sourcing practices wherever possible. We also strive to reduce waste and use recyclable or environmentally considerate packaging options when feasible.
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How do you ensure consistency in quality across all batches?
Quality consistency is ensured through standardized processing methods, controlled sourcing, and batch-level quality checks. Each production lot follows defined procedures so that taste, texture, and quality remain uniform across shipments.
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What kind of packaging materials do you use?
We use food-grade, export-quality packaging designed to maintain freshness, shelf life, and product integrity during international transportation. Our packaging materials are selected to meet safety, hygiene, and durability standards suitable for global markets.
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Are your products certified or tested by external agencies?
Our products are prepared following food safety and hygiene practices aligned with international export requirements. Certifications and third-party testing are undertaken based on the regulations of the destination market, ensuring compliance with import standards and customer requirements.
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What quality parameters are followed while sourcing, processing, and packaging your products?
We maintain strict quality control at every stage — from sourcing raw materials to the final packaging. Our suppliers are verified and selected based on quality and safety standards. Each product undergoes inspection for freshness, purity, and consistency, while our packaging process adheres to ISO-certified procedures to ensure top-notch hygiene and product integrity.
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